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DEFUSING ANGER COURSE CURRENTLY BEING DEVELOPED

 
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DEFUSING ANGER COURSE CURRENTLY BEING DEVELOPED
by Prosectra Admin - Wednesday, 15 April 2020, 12:34 PM
 

You may find yourself in situations where you need to attempt to defuse aggressive, angry people. This course will help you understand how respectful behaviours reduce vulnerability, explore principles which work to redirect and de-escalate aggression, teach the emotions of anger and how to recognize anger in others, recognize common phrases that evoke anger and how to counter them to prevent anger, learn specific behavioural approaches and communication skills which de-escalate anger and hostility through nonverbal, listening and speaking skills. Expected release date: April 2020.