System Requirements for Moodle

To run Moodle effectively - as a minimum - use the below system components. Without the following system components, Moodle may still work but some functionality may be lost.

Workplace IT environments' internal configurations can also restrict the functionality of Moodle. Access to content may be affected, as may the possibility of uploading files. File size limitations may also apply, and workplaces may also have older versions of software with which Moodle may not perform well.

Mobile devices

Currently all Prosectra eLearning modules are compatible on laptop and desktop computers only.

Operating system

Recommended: Windows 7, Windows 10, Mac OSX Sierra, iPad IOS10.

Internet speed

Ensure to use a broadband connection (256 Kbit/sec or faster—this will ensure that you can view videos and online presentations) through USB wireless modem, ADSL, T1/T2, fibre optic or cable.

Dial-up access will be significantly slower, and we do not recommend it for using Moodle.

IMPORTANT! As many of the modules contain video content, it is important to allow the disclaimer to run through to completion at the beginning of each module. Wait for a moment after the Disclaimer slide completes before hitting the NEXT button as this will allow the module to fully load.

Internet browsers

Compatible browsers include:

  • Google Chrome 32-bit version 50 or later (recommended for optimal compatibility, this has been thoroughly tested on Windows)

  • Safari 10 or later (recommended for optimal compatibility, this has been thoroughly tested on Mac)

Note that add-ons and toolbars can affect any browser's performance.

If you have any difficulty accessing Prosectra Moodle, check that you are using one of the supported browsers above before you contact external support.

MS Internet Explorer is not recommended for Moodle!

Settings

We recommend that the following be enabled:

  • Cookies

  • Popups (in both internet browser and security software)

  • JavaScript

  • Plug-ins

Resource Viewing

We recommend that you use the latest version of Adobe Acrobat Reader.

Security

With all firewalls, ensure that you enable uploading of files.

Further Support

If after reading this page you continue facing issues with viewing the eLearning modules, please contact our support team at: support@prosectra.com